I have experience working in organizations and on projects of a variety of sizes and types.

‍

Agencies

I slot myself into agency teams to provide expertise and leadership on challenging projects. I've worked with respected digital agencies such as Wunderman-Thompson and Barrel on projects including maintenance retainers, full site builds, and growth marketing.

• Manage parallel workstreams including requirements research/documentation (BA), design, development, copywriting, and QA simultaneously.
• Collaborate with project teams to find a working schedule and process that helps the team to feel confident while ensuring accountability to the schedule and budget.
• Resolve personnel resource conflicts by coordinating with other project managers.

‍

Startup Brands

‍I help fast-growing, digitally native brands advance their online goals. I believe it's important for even small brands to invest in project management early because this helps to build process that ensures success as the company scales. I have experience with brands such as Wex Health and mobile app development companies such as Filmstrip building these processes from zero and scaling them as the team and stakeholder needs begin to grow.

• Gather requirements, research approaches, and develop and document standard operating procedures for running processes.
• Liaison between clients, internal and external teams, and leadership stakeholders to document, prioritize, and manage execution of requirements and features.
• Advocate for end users by sharing feedback, forming hypotheses, and proving them using analytics data.

‍

Enterprises

‍Enterprises are their own special breed of project management challenge. They often involve extra stakeholders that can represent a vocal minority, challenging calendars that threaten to draw out project schedules, or archaic software that makes it difficult to be productive. I've overcome challenges like these while working on teams at Fortune 500 companies including UnitedHealthcare, Best Buy, and 3M.

• Improve collaboration outcomes with other teams through approaches such as building a formal request intake process, implementing regular meeting and standup cadences according to agile principles, and scheduling deadlines to induce accountability.
• Work with product managers to prioritize key features and updates based on user feedback, ease of implementation, cost, and other features.

‍

Entrepreneurship‍

In addition to being available to hire myself to work with agencies and brands, I also own my own firm and lead a talented team of designers, developers, and more. I act as the account director, but my team handles the day-to-day work. Running my agency has helped me to understand and apply the business side of project management. As a result of our own direct clients, I've become better at building relationships, understanding the importance of the project budget, and finding great people to join excellent project teams.

• Manage and oversee internal project teams and act as a point of escalation for problem resolution.
• Procure new business opportunities and sell agency services.
• Locate, vet, and on-board subject matter experts to support needs on new projects and opportunities.
• Evaluate software and create processes to ensure ability to grow and scale.

‍